Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job DescriptionWe are looking for an Associate Systems Administrator who will be responsible for providing systems and application support across Visa Corporate systems environment. This position requires applying root cause operation break fixes and other proactive maintenance activities to keep the services up and running. Additionally, planning and incorporating automated solutions to solve recurring tasks and issues. This is a professional level position and requires strong execution and analytical abilities.
The successful candidate will be a member of the “Corporate Technology Support” team who is in charge in maintaining and ensuring that the Corporate Productivity Applications are running at the optimum level. The team is also in charge in administering Critical Applications running in Windows and Linux server OS and its relevant components, hardware, and virtual based platform where most of the corporate applications are running. This team is also responsible on building and managing innovative solutions for employees to support self-service capabilities into managing numerous corporate use-cases and partnering with stakeholders and project managers to lead development of complex enterprise solutions.
Providing second-level support for Windows workstations on issues escalated by first or second level support. Troubleshooting Win incidents and problems with a focus on optimizing system performance, enhancing security, and ensuring scalability.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Basic Qualifications:
Bachelor's degree, OR 3+ years of relevant work experience
Preferred Qualifications:
Bachelor's degree, OR 3+ years of relevant work experience
Experience with Windows server 2016/2019/Core and VMware/Hyper-V.
Expert level troubleshooting on Windows operating environment.
Virtualization (vSphere/Hyper-V).
System health performance, monitoring, tuning.
Experience with scripting using Bash, PowerShell, or similar.
Experience with BigFix or Intune or SCCM
Extensive knowledge of Windows systems management in an Active Directory environment.
Service Now - ticket creating, follow ups.
Knowledge of ITIL process.
Understanding about Jump Servers / Bastion
Good problem-solving skills with focus on troubleshooting issues in complex production environments.
Willing to learn new technologies and software, thinking out of the box, questioning the norm and innovative.
Exhibits a strong commitment to execution, follow through and timely communication. A good team player with excellent communication and collaboration skills, with experience working in a global environment
The candidate will be heavily involved in ensuring they meet all SLA's and objectives.
Must have a strong commitment to execution, follow through and timely communication
Fluent in English.
Plus
Experience with BigFix or Intune or SCCM
Expert level troubleshooting on Windows platform
NexThink and NQL
Experience with Jamf Pro or Jamf Cloud
Automation using PowerShell scripting is a plus.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.