Device Administration and Monitoring

Identify the condition for loss of connectivity Setup user profiles for skids monitored remotely Provide Probe health monitoring

OGOL Administration and Helpdesk

Assist with Onboarding forms &/ Onboarding Execute Manual Data Entry Administrate system user credentials

Reporting - Periodic Internal and External

Contribute to Achieve Acceptable Service Level on Assigned Tasks

Address “How-To” questions on forms and proceduresLocate and distribute reference materialFollow the direction and guidance provided by the senior team membersTake ownership of shared mailboxes and phone inquiresAttend the trainings and complete them on timeParticipate in team meetingsReport any issues and offer process improvements as observedTeam member must exhibit regular attendance, punctuality, willing to work for extended hours to meet the deadlinesResponsibilities may be added or removed as the team is developed.Willingness to work NA and EMEA working hours (3pm – 12am or 5.30pm – 2.30am IST)Willingness to have flexible hours to allow for interactions with other regions.Willing to travel on occasion for training or other meetingsAdditional Job Description

Proficient in MS Office

Ability to take initiative, collaborate with other teams, and prioritize time effectively to deliver high quality results in a timely manner, Self-starter possessing solid communication skills, Demonstrated attention to detail along with organization qualities.