**Description:** Assists Director of Safety and Security in the preparation and daily operation. Supports to conduct regular communications meetings and ensures that departmental briefings and meetings are effective and conducted as necessary. Compiles and records data for Security Control. Supervises operational procedures for activities such as fire prevention and fire fighting, traffic control, guarding and patrolling physical property, orienting and monitoring of personnel involved with classified information, and investigation of accidents and criminal acts. Cooperates with the Engineering Department and Learning Manager an effective in-house training course on Security and Fire Prevention Maximizes associate productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests Handles investigation and reports all claims regarding thefts, accidents, injury, property damage, vandalism and trespassing from guests, visitors or hotel personnel with the assistance of local police if necessary. Monitors and controls the movement of all associates leaving and entering the hotel through the associate entrance. Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily. **Qualifications:** Minimum requirements 2 years of experience in the same position Pre-opening experience is preferable Luxury background in resort and urban city **Primary Location:** VN-Kien Giang-Phu Quoc **Organization:** Park Hyatt Phu Quoc **Job Level:** Full-time **Job:** Security **Req ID:** PHU000376 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.