Assistant Food & Beverage Manager - All Nationalities
kempinski
Assistant Food & Beverage Manager - All Nationalities
Description\nRoyal Maxim Palace Kempinski
SCOPE:\nTo contribute to and to support Kempinski’s vision of becoming the undisputed leader in the hospitality industry, making our food & beverage offer a key differentiating factor for the Kempinski brand. The Assistant Director of Food & Beverage must grow into the position of Food & Beverage Head of Department.
OVERALL OBJECTIVES:\n
The job of Assistant Food & Beverage Manager is executed satisfactorily when:\nAll rules & regulations are strictly established and adhered within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP.\nThe sales are driven to full potential in specific outlets as appointed by Food & Beverage Head of Department.\nAll costs are in line with sales without compromising quality, i.e. minimum 85% LQA score.\nThe department or appointed outlets are driven in an entrepreneurial manner, looking for opportunities to generate more business at all times.\nInnovation and new ideas are fostered, implemented and shared with other hotels via corporate office.\nThe employee is ready to assume the position of Food & Beverage Head of Department in Kempinski Hotel XYZ or in other Kempinski properties.\nAt Kempinski, Talent Development is a management responsibility and consequently an integral and important part of daily activities.
The Assistant Food & Beverage Manager is responsible of the following Talent Development tasks for their department:\nSupport and implement new Talent Development initiatives.\nIdentify internal and external talents* that match Kempinski’s DNA values.\nSupport in growing talent in order to present candidates in quarterly Talent Transfer Calls. \nTake the time to meet all new Food & Beverage employees. \nSupport Food & Beverage Head of Department in conducting yearly performance appraisal TTTT and give employees regular feedback on their job performance.\n*A Hotel Talent is an employee, who has the ability to do the current job in their hotel and can be promoted to the next level. Mobility is what makes this person a Kempinski Talent.
Key ResponsibilitiesMAIN RESPONSIBILITIES:\nSet an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.\nProvide a professional and courteous service at all times and ensure that all employees follow the example.\nBe knowledgeable of all services and products offered by the hotel.\nHave a thorough knowledge and understanding of all food and beverage products and services.\nOversee the operations of the outlets appointed by the Food & Beverage Head of Department.\nAssist in preparing/consolidating the yearly budget for the department.\nAssist in preparing the monthly income statement for each outlet and the department as a whole, attend the monthly performance meeting with the Outlet Management.\nManage the consolidated inventory of Food & Beverage department’s OS&E together with the Stewarding department.\nAttend and actively contribute to all relevant staff meetings and hotel trainings.\nConduct daily operations briefings with the Executive Chef in the absence of the Food & Beverage Head of Department.\nAttend or conduct (in the absence of the Food & Beverage Head of Department) daily or weekly Food & Beverage meetings.\nReview and update all departmental operations manuals annually.\nAssist in sourcing the best available products, constantly aim to improve quality, communicate about the products both internally and externally.\nEstablish good partnerships with suppliers and involve them in activities that will strengthen working relationships, e.g. invite them to the hotel.\nMonitor and constantly improve quality and guest satisfaction with the given tools (Leading Quality Assurance, Customer Satisfaction Survey).\nAssist handling guest complaints. \nOversee every service at least once a week (breakfast, lunch, dinner, lobby, banqueting, room service, bar).\nPrepare a yearly marketing plan for the appointed outlets in cooperation with the Sales & Marketing Department including a competitor analysis.\nFollow the local and global food & beverage trends.\nEnsure that all managers plan and implement effective training programs in the appointed outlets.\nBe actively involved in the operations of the appointed outlets to ensure regular guest contact.\nRespond to any changes within the Food & Beverage department as dictated by the hotel management.\nAct as the secondary point of contact to the Corporate Food & Beverage Team.\nSupport the implementation of corporate policies, procedures, guidelines, traditions and initiatives.\nAttend all corporate conference calls and the relevant regional and global Food & Beverage events in the absence of Food & Beverage Head of Department.\nAdditional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
About KempinskiFounded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
Application Deadline: 1 May 2025
Department: Food & Beverage
Employment Type: Permanent - Full Time
Location: Egypt - Cairo
Description\nRoyal Maxim Palace Kempinski
SCOPE:\nTo contribute to and to support Kempinski’s vision of becoming the undisputed leader in the hospitality industry, making our food & beverage offer a key differentiating factor for the Kempinski brand. The Assistant Director of Food & Beverage must grow into the position of Food & Beverage Head of Department.
OVERALL OBJECTIVES:\n
The job of Assistant Food & Beverage Manager is executed satisfactorily when:\nAll rules & regulations are strictly established and adhered within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP.\nThe sales are driven to full potential in specific outlets as appointed by Food & Beverage Head of Department.\nAll costs are in line with sales without compromising quality, i.e. minimum 85% LQA score.\nThe department or appointed outlets are driven in an entrepreneurial manner, looking for opportunities to generate more business at all times.\nInnovation and new ideas are fostered, implemented and shared with other hotels via corporate office.\nThe employee is ready to assume the position of Food & Beverage Head of Department in Kempinski Hotel XYZ or in other Kempinski properties.\nAt Kempinski, Talent Development is a management responsibility and consequently an integral and important part of daily activities.
The Assistant Food & Beverage Manager is responsible of the following Talent Development tasks for their department:\nSupport and implement new Talent Development initiatives.\nIdentify internal and external talents* that match Kempinski’s DNA values.\nSupport in growing talent in order to present candidates in quarterly Talent Transfer Calls. \nTake the time to meet all new Food & Beverage employees. \nSupport Food & Beverage Head of Department in conducting yearly performance appraisal TTTT and give employees regular feedback on their job performance.\n*A Hotel Talent is an employee, who has the ability to do the current job in their hotel and can be promoted to the next level. Mobility is what makes this person a Kempinski Talent.
Key ResponsibilitiesMAIN RESPONSIBILITIES:\nSet an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.\nProvide a professional and courteous service at all times and ensure that all employees follow the example.\nBe knowledgeable of all services and products offered by the hotel.\nHave a thorough knowledge and understanding of all food and beverage products and services.\nOversee the operations of the outlets appointed by the Food & Beverage Head of Department.\nAssist in preparing/consolidating the yearly budget for the department.\nAssist in preparing the monthly income statement for each outlet and the department as a whole, attend the monthly performance meeting with the Outlet Management.\nManage the consolidated inventory of Food & Beverage department’s OS&E together with the Stewarding department.\nAttend and actively contribute to all relevant staff meetings and hotel trainings.\nConduct daily operations briefings with the Executive Chef in the absence of the Food & Beverage Head of Department.\nAttend or conduct (in the absence of the Food & Beverage Head of Department) daily or weekly Food & Beverage meetings.\nReview and update all departmental operations manuals annually.\nAssist in sourcing the best available products, constantly aim to improve quality, communicate about the products both internally and externally.\nEstablish good partnerships with suppliers and involve them in activities that will strengthen working relationships, e.g. invite them to the hotel.\nMonitor and constantly improve quality and guest satisfaction with the given tools (Leading Quality Assurance, Customer Satisfaction Survey).\nAssist handling guest complaints. \nOversee every service at least once a week (breakfast, lunch, dinner, lobby, banqueting, room service, bar).\nPrepare a yearly marketing plan for the appointed outlets in cooperation with the Sales & Marketing Department including a competitor analysis.\nFollow the local and global food & beverage trends.\nEnsure that all managers plan and implement effective training programs in the appointed outlets.\nBe actively involved in the operations of the appointed outlets to ensure regular guest contact.\nRespond to any changes within the Food & Beverage department as dictated by the hotel management.\nAct as the secondary point of contact to the Corporate Food & Beverage Team.\nSupport the implementation of corporate policies, procedures, guidelines, traditions and initiatives.\nAttend all corporate conference calls and the relevant regional and global Food & Beverage events in the absence of Food & Beverage Head of Department.\nAdditional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
About KempinskiFounded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.
Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.
For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.
In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
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