The Asset Servicing EMEA Income senior manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. External communication would also be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. **Responsibilities:** + Manages multiple EMEA Income teams within the functional area. + Primary focus is on day-to-day operational execution but will also contribute to strategic planning within area of expertise. + These activities include revisions of communications, notifications and facilitating postings for Corporate Action/ Income events. + Evaluates subordinates' performance and makes recommendations for pay increases, hiring, terminations and other personnel actions + Manages regional alignment, develops organizational strategies, and builds credibility and trust with regional partners and management. + Manages multiple high priority visible projects, manages vendor relationships, and appropriately leverages and allocates necessary resources + Supports a wide range of internal clients (product, sales, client delivery, and technology) and external corporate clients + Demonstrates an in-depth understanding of how own area integrates within the overall function to achieve objectives; + Creates budget and manages distribution and exceptions + Presents, analyzes and validates data to develop valued added solutions to increase productivity and efficiencies + Executes on all other duties as assigned; + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. **Qualifications:** + 15+ years of experience + Extensive knowledge of Custody operations & broad understanding of opportunities that exist within Financial Services + Senior to advanced level experience in a related role with commensurate experience in people management + Ability to demonstrate and apply comprehensive understanding of concepts and procedures + Ability to exhibit strong and influential communication skills with a senior level audience (internally/externally) **Education:** + Bachelor’s/University degree, Master’s degree preferred ------------------------------------------------------ **Job Family Group:** Operations - Transaction Services ------------------------------------------------------ **Job Family:** Asset Servicing ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.