**Job title** – Account Manager, HNC Korea **Location** – Seoul, Korea **Job model** – Hybrid As an Account Manager, you will be tasked to manage and develop the business with customers to achieve the agreed sales. This includes an extensive understanding of the opportunity, the selection and negotiation with business partners in Korea, the recommendation for product portfolio, price, placement and promotion specific to the local market and consistent with our regional/global strategies. **Your key responsibilities** + Sales of dsm-firmenich products directly to customers or through distribution channel in a designated area, achieving the respective budget targets in volume, price and operational expense. Development and implementation of Customer Action Plans (Caps) according to schedule agreed with immediate superior + To monitor sales results by customer and product taking corrective measures whenever necessary. To inform management about relevant market data such as: competitive price strategy and/or actions; product demand + Execute business negotiation such as prices, contracts and close the negotiation with a guideline agreed. To quote price and to develop commercial proposals according to agreed strategy + To deliver commercial presentations aiming to improve customer knowledge of dsm-firmenich products as well as to further develop dsm-firmenich branding. To prospect, searching for new customers, new business and promote innovation + To acknowledge and strictly follow SHE policy in all activities. To actively use and maintain visit reports and project pipeline in CRM periodically. To update sales forecast and input it into IBP system in closely working with logistics team + Support and develop overseas business for my clients with promotion on our products. Monitor the complaint process and ensure an appropriate complaint settlement with the account within the agreed timeline. Coordinate technical service or after sales service activities related to MRS towards the account **We offer** + **Unique career paths across health, nutrition and beauty** - explore what drives you and get the support to make it happen. + **A chance to impact millions of consumers every day** – sustainability embedded in all we do. + **A science led company, cutting edge research and creativity everywhere** – from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next. + **Growth that keeps up with you** – you join an industry leader that will develop your expertise and leadership. + **A culture that lifts you up** – with collaborative teams, shared wins, and people who cheer each other on. + **A community where your voice matters** – it is essential to serve our customers well. **You bring** + Bachelor’s Degree or equivalent experience in science/technology or business-related field + 5-12 years of work experience in sales of dietary supplements either at contracting manufacturing organization, or food industry + Knowledge of industry and markets, in-depth know-how about products and/or applications. + Mid or advance level proficiency in English communication skills. + Excellent communication and interpersonal skills. Team Player. Negotiation skills. + Ability to perform under stress, initiative and have experiences in working abroad **About dsm-firmenich** At dsm-firmenich, we don’t just meet expectations – we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life. From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere. And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future. Because real progress only happens when we **go beyond, together.** **DEI and equal opportunity statement** At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong. We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve. We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you. And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.